contact
Whether you have questions about our products, special requests, or collaborations – just write to us. We look forward to your message.
Here's how to reach us
We're here for you if you need help with your shopping. You can reach us through various contact channels:
Frequently Asked Questions
How are your products manufactured?
Our products are manufactured using 3D printing with several high-quality 3D printers. They feel smooth yet subtly textured – characteristic of genuine 3D-printed surfaces. We use high-quality filament and meticulous workmanship for a durable and aesthetically pleasing result.
Can I change or cancel my order afterwards?
You can change or cancel your order via email or WhatsApp (01517 / 060 26 14) up to 30 minutes after purchase. After that, we will begin production and unfortunately can no longer accommodate changes.
What payment methods do you offer?
At DOMOCS, we want your shopping experience to be just as pleasant as unpacking your product. That's why we offer a selection of secure and modern payment methods. You decide how you want to pay. All transactions are, of course, encrypted to ensure your data remains protected.
We accept:
- Credit card (Visa and Mastercard)
- PayPal
- Instant bank transfer (via Klarna)
- Purchase on account (via Klarna)
- Installment purchase (via Klarna)
- Apple Pay
- Google Pay
You can find more information on the Payment Methods page.
How long will it take for my order to arrive?
Since each product is 3D-printed with meticulous attention to detail, delivery typically takes 3-7 business days. Personalized products may take a little longer. As soon as your package is on its way, we will send you a tracking number.
How long do I have to return a product?
You have 14 days to return unused products after receiving them. After inspecting your return, we will refund the purchase price including the original shipping costs (standard shipping). You are responsible for the return shipping costs.
